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Client Care Standards

At MiKa WashWorks, we believe great service starts with transparency, trust, and respect. These Client Care Standards outline how we handle your information, how we operate, and how we stand behind our work. Whether you schedule window cleaning, pressure washing, or gutter maintenance anywhere in South-Central Missouri, we want you to know exactly what to expect—every time.

Service Guarantee

MiKa WashWorks stands behind every job.

Our Guarantee:

  • You will receive professional, timely, respectful service.

  • We will complete the work safely and as agreed.

  • We will communicate clearly about scheduling, pricing, and expectations.

  • If something is not right, we fix it—fast.

We deliver:
On Time. On Budget. Done Right.

Privacy Policy

MiKa WashWorks respects your privacy.
We do not sell, trade, or share your personal information with anyone.

Information We Collect

  • Name

  • Phone number

  • Email address

  • Service address

  • Details related to service requests

How We Use Your Information

  • To schedule services

  • To send quotes or invoices

  • To respond to questions

  • To improve our customer service

Data Protection
We store your information securely and only use it for business purposes related to MiKa WashWorks.

Your Rights
You may request that we update or delete your information at any time by emailing mike@MiKawashworks.com.

Accessibility Statement

MiKa WashWorks is committed to ensuring our website and services are accessible to all users, including those with disabilities.

We strive to:

  • Provide clear navigation

  • Maintain readable text

  • Use alt-text on important images

  • Ensure compatibility with screen readers

  • Offer multiple contact options: phone, email, and online form

If you encounter any accessibility barriers, please contact us at mike@MiKawashworks.com or (360) 932-2445, and we will help you access the information or services you need.

Terms & Conditions

By using MiKa WashWorks services, you agree to the following terms:

Services
We provide window cleaning, pressure washing, gutter cleaning, and related maintenance services as described during scheduling or quoting.

Scheduling
Appointments are confirmed by phone, email, or text. Weather or safety conditions may require rescheduling.

Pricing
Quotes are free. Pricing is provided upfront. Additional work outside the original scope will be discussed before being performed.

Payment
Payment is due upon completion of the service unless otherwise arranged in writing.

Property Condition
Customers are responsible for ensuring safe access to areas being cleaned and for notifying us of fragile or damaged surfaces.

Liability
We are insured and operate with care. MiKa WashWorks is not liable for pre-existing damage or unsafe property conditions.

Refund Policy

MiKa WashWorks offers a straightforward, fair refund approach:

  • If you are not satisfied with our work, notify us within 48 hours.

  • We will return and re-clean the area at no additional charge.

  • If the issue cannot be resolved, we will offer a partial or full refund, depending on the situation.

  • Refunds do not apply when the problem is due to pre-existing damage, structural issues, or conditions beyond our control.

Our goal is simple: Make it right every time.

Privacy Policy
Service Guarantee
Accessibility
Terms and Conditions
Refund Policy

Window cleaning policies • Pressure washing policies • Gutter cleaning policies • Exterior cleaning guarantee • MiKa WashWorks Winona MO • Cleaning service terms • Privacy policy for window cleaning company • Local service policies Missouri

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